Registration Terms

We value your business and have put protection measures in place to help you secure your “health investment” in the event of unforeseen. These terms gave peace of mind to many guests and withstood the test of lockdown and the pandemic.

Payments we accept

Visa, Master Card, AMEX, e-transfers, EFT, wire transfers or financing company payments (PayBright & MediCard).

While we accept personal cheques, money orders or cash, we cannot finalize the registration until the payment arrives in the mail. Multiple e-transfers are a great alternative. Fast, secure and easy.

Registration Deposit and final payment:

50% is due upon registration, and the balance is due 14 Days prior program start date.

Cancellation, Rescheduling & Transfers

All sales are final. We do not refund cancellations, late arrivals, early departures or no-shows. In the event you cannot make it for a scheduled session, here are the options you’ve got:

Before the program start – you can reschedule or transfer with no fees applied.

During the program, if you had to leave the program unexpectedly, the number of unstayed days stays as a credit, and you can come back within two years of your departure to finish the remainder of the program or transfer to a family member or a friend, provided we have space available. No fees applied.

For Flights/Hotel: we strongly recommend purchasing Trip Cancellation & Interruption Insurance if you have to cancel or depart earlier.

Rescheduling & Transfers

Please notify us ASAP if you won’t be able to make it.

Rescheduling for another date is subject to availability.

Transfers – you can transfer your spot to a family member or a friend for the exact dates and program type, subject to approval by the Program Consultant.